Basic warranty conditions

The boiler output must be selected in accordance with the heat demand of the building.

Before buying a boiler, consult with the specialists of what boiler capacity you need.

When installing the boiler,  four-way mixing valve and an actuator must be installed in the system. This will prolong the life of the boiler.

The temperature in the boiler should not be less than 60 ° C, the return flow should not be less than 45 ° C-50 ° C. In this way, avoid the formation of condensation in the boiler and protect the boiler from corrosion.
The chimney must comply with the manufacturer’s parameters, which are indicated in the technical characteristics of the boiler. Technical characteristics are indicated on the website: www.temomont.lt
Use the correct type of fuel for the boiler (the type of fuel is indicated on the website: www.temomont.lt).
Clean the boiler heat exchanger and chimney regularly. This will ensure uninterrupted boiler operation and durability. The boiler must be connected to the heating system according to the scheme and manufacturer’s recommendations.

Boiler commissioning/adjustment work may only be performed by UAB “Abara group” service personnel.
The boiler warranty is valid only if the commissioning/adjustment work was performed by UAB “Abara group” service personnel.
Otherwise, UAB “Abara group” does not assume responsibility for the boiler warranty and service.
All boilers whose commissioning/adjustment work was performed by UAB “Abara group” service personnel are marked with a special sticker.

Commissioning/adjustment work is not included in the price of the boiler and is an additional paid service.

After commissioning/adjustment work, the following warranty is provided for “Termomont” boilers:

4 years for the boiler heat exchanger

2 years for solid elements

1 year for the ignition element

When applying for a warranty defect by e-mail (info@abaragroup.eu, the customer must provide:

A brief description of the defect

A completed warranty card (filled out by UAB “Abara group” service personnel).
A boiler information plate.

The proven materials and components used in OUR boilers guarantee a long life time and trouble-free operation.
The technical manual attached to the boiler describes all the issues and accidents that may arise during the operation of the boiler. Therefore, before calling the service department, read the instructions.
If in doubt about the use of our products, we offer advice and assistance by phone.

Service and maintenance of boilers :
Tel .: +371 27 435 699  

* Warranty boiler failures:

  • 1. Malfunction of the electronic controller.
  • 2. Malfunctions of the fuel supply system.
  • 3. Fan malfunctions.
  • 4. Leakage in the boiler heat exchanger.
 
** Duties of the service technician during the first start-up and adjustment of the boiler:
  • 1. Customer training on the principles of boiler operation.
  • 2. Check the heating system.  
  • 3. Connect sensors and automation.
  • 4. Make the first start-up and adjustment of the boiler
  • 5. Answer the client’s questions.
  • 6. Fill in the warranty card
  • 7. Extend the warranty on the boiler heat exchanger up to 6 years (if the boiler is connected to the system according to the manufacturer’s scheme)

5 Years warranty

Class 5 eco design

Quick Response

Dedicated Support

Manufacturer’s technological connection sheme:

Download pdf

SERVICE PRICE LIST:

Elimination of warranty faults *
Free of charge
Phone consultation *
Free of charge
First start-up and adjustment of the boiler (excluding the cost of materials) **
From 180 Eur excluding VAT +Service call fee (the boiler must be connected to the system according to the manufacturer’s scheme).
Room thermostat connection (excluding material costs) 
20 Eur without VAT
Installation of the online module (without wiring)
40 Eur without VAT
* Post-warranty repair and boiler maintenance 
By agreement
Annual boiler maintenance (after the heating season)
From 150 Eur excluding VAT + Service call fee.
Unreasonable call of the service department due to the fault of the client
From 150 Eur excluding VAT + Service call fee.
Service call fee
Calculated depending on the location of the client
Initial start-up and adjustment work for boilers purchased not from UAB “Abara group” or our partner network
By agreement